Need to talk to us? We booked two seperate sailings through Direct Ferries, on 15th June Plymouth Roscoff with Brittany Ferries and 21st June Dieppe to Newhaven with DFDS Seaways. info_outline visibility_off. The world leading website for online ferry booking When booking ferry tickets for myself and my two kids via Direct Ferries worth $500, I also bought a refund guarantee with them. Booked a crossing Portsmouth to Cherbourg for 21st Aug. and obviously like many we weren't able to make the trip due to revised Foreign Office guidelines. Direct Ferries provides the most accurate information on a large number of operators, on different domestic and international routes. To save you time we've answered all the most commonly asked questions on our FAQ page. there were more warnings not to get in contact unless travelling 'immediately' Landline calls to this number are charged at 11p per minute. I have eventually found a contact number and a recorded message states they cannot answer any calls due to COVID-19 - it seems they are … © DirectFerries.co.uk - the one stop ferry shop™, a brand of Direct Ferries Ltd - all rights reserved. For contact details visit our contact us page. Ferry Direct is an online ferry price comparison website which allows customers to compare routes, and prices and then book tickers online. … If you require immediate assistance, please contact BC Ferries Vacations at 1-888-223-3779 Ext. Direct Ferries’ customer service telephone number is 08718 900 900 and 0870 280 3857 when calling from the UK. 2 days prior to the trip I fell ill and had to cancel the booking in line with all the cancellation conditions. Phone number : 01473 370 910 I have tried to contact both Direct Ferries and Brittany Ferries over the last few weeks but to no avail. Direct Ferries Limited has its registered office in London, United Kingdom. We're always striving to make the ferry booking experience as quick and easy as possible, but we know that occasionally you might have a question or need help with your booking. To save you time we’ve answered all the most commonly asked questions on our FAQ page, it’s the fastest and easiest way to find the information you need. How to get in contact with Direct Ferries. We just go round in circles. I need to contact Direct Ferries to amend a mistake on my booking. Direct Ferries is the world’s leading ferry comparison, with all the latest information regarding ferry sailings and prices available for you. Use our FAQ section for general help and guidance before and after booking your ferry ticket. If you still need to contact us, you can email or phone us using the contact form and local phone number below. I’m am referred to ‘My Account’ but I cannot complete the amendment. We booked two seperate sailings through Direct Ferries, on 15th June Plymouth Roscoff with Brittany Ferries and 21st June Dieppe to Newhaven with DFDS Seaways. You can log on here or via the link below and using the details on your confirmation email. 23,441 people like this. Avoid, avoid, avoid (this seller) Avoid this company, book tickets directly via the transportation provider instead. See more of Direct Ferries UK on Facebook. My Account. Box 19, Alexandra Road, Ferryport, Dublin 1 Eircode D01 W2F5. For contact details visit our contact us page. Get Directions. © DirectFerries.co.uk - the one stop ferry shop™, a brand of Direct Ferries Ltd - all rights reserved. You have been added to the directferries.co.uk mailing list. If you are looking to book in advance, or want to find last minute tickets, booking with Direct Ferries will help you to find the cheapest ferry at the best quality for you. COVID-19 Information Visit our about us section to get more information on the company, our history and future plans. 69 check-ins. COVID-19 Information Click here to visit our dedicated page for further information on the COVID-19 situation, including vouchers, cancellations, refunds and sailing changes. For contact details visit our contact us page. If you still need to contact us, you can email or phone us using the contact form and local phone number below. Their website only allows for us to amend until the end of this year and shows a surcharge of £76, despite a notice on the site that they had waived surcharges until the end of this month. For others who have posted that Direct Ferries contact number has disappeared off their website the number is 03333 000 128. Full of happiness, I rang them again, after another 45 minutes on hold someone finally decided to pick up the phone (Thank God). Direct Ferries Limited has its registered office in London, United Kingdom. There are up to 1 million prices being checked every day, as well as new routes and operators being added, ensuring the best ferry experience. Direct Ferries Ltd, Unit 1 Chester House Kennington Park, 1-3 Brixton Road, London, SW9 6DE, United Kingdom It's the fastest, easiest and cheapest way to take control of your booking. We have over 1 million ferry fares being compared every day, and destinations available all around the world, so book your tickets with Direct Ferries today for a seamless travel experience. Please note: prices rise as space becomes less available. Please note: prices rise as space becomes less available. For contact details visit our contact us page. 22,402 people follow this. The world leading website for online ferry booking Direct Ferries Limited has its registered office in London, United Kingdom. Your confirmation email has been sent. You have been added to the directferries.co.uk mailing list. If you still need to contact us, you can email or phone us using the contact form and local phone number below. For any customer service enquiry please use our online contact … Direct Ferries is the world’s leading and most trusted ferry comparison website, with all the latest ferry sailings and prices available for you when you make your booking. Direct Ferries seem impossible to contact by email or phone. This information has been found through the company's General Terms & Conditions documentation or shared by our visitors: Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it !. Using your email address and the Direct Ferries reference number found on your confirmation email, sign in to view, amend or cancel your bookings. Forgot account? COVID-19 Information there were more warnings not to get in contact unless travelling 'immediately' Charges for calls from mobile phones may be higher. Direct Ferries Ltd,16 - 18 Bride Lane (4,736.97 mi) London, UK SW9 6DE. Also be careful when booking through Direct Ferries, tickets are non refundable, whereas you can add flexibility option booking directly through Irish Ferries. Direct Ferries continue to blame Irish Ferries even though I have a contract with Direct Ferries as advised by Una of Irish Ferries. Not Now. The world leading website for online ferry booking Direct Ferries’ customer service telephone number is 08718 900 900 and 0870 280 3857 when calling from the UK. Emailed direct ferries 14 days ago - no response - and now we can't find any way to contact them on the website. The world leading website for online ferry booking Note that during the summer months our lines get busy. … Direct Ferries gone into hiding Mk 2???? This is posted on the contact info on Trustpilot. Phone number : 01473 370 910 The free alternative or geographic telephone number to call Direct Ferries is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad. Direct Ferries Limited has its registered office in London, United Kingdom. We seem to be able to rebook by December 2020, which is useless as we won't get a chance to go away by then. Booking a ferry online is cheap, easy and fast with Direct Ferries. Direct Ferries Limited has its registered office in London, United Kingdom. The principle customer services number, which will be cheaper to call from a landline, at 11 pence per minute, than from a mobile, is 0871 8900 900.If you are phone Direct Ferry from outside of the UK, you should call +44 1473 370 910. Direct Ferries Limited has its registered office in London, United Kingdom. Landline calls to this number are charged at 11p per minute. Click here to visit our dedicated page for further information on the COVID-19 situation, including vouchers, cancellations, refunds and sailing changes. The simplest, fastest and cheapest way to amend or cancel your booking is via My Account. Also an alternative contact number is 020 3429 7465. The world leading website for online ferry booking On 16th March we were told by them not to get in contact unless within 72 hours of sailing so we hung back. Irish Ferries, P.O. Then i have contacted Direct Ferries explaining the whole situation and they replied that due to Covid-19 widespread disruption their reply times are longer than usual and that i was expected to get an answer after 7 to 14 working days. For any customer service enquiry please use our online contact … Please note, due to data protection laws, we cannot process cancellations via email. https://bit.ly/2Fs33wM. 25% OFF Stena Line ferries to Ireland Book a spring sailing to Ireland. Thank you for contacting us, we will get back to you as soon as possible. ... For contact details visit our contact us page. For contact details visit our contact us page. Charges for calls from mobile phones may be higher. Direct Ferries Limited has its registered office in London, United Kingdom. Log In. Find the crossing you want and book your ferry ticket in just a few steps. Contact information for Direct Ferries Customer Services Switchboard with its free or geographic phone number. Your confirmation email is also a great source of information. Community See All. The best way to manage your booking is through your online account. The world leading website for online ferry booking Also be careful when booking through Direct Ferries, tickets are non refundable, whereas you can add flexibility option booking directly through Irish Ferries. It contains everything you need to know about your travel, including port addresses and check-in times. This phone line is now active and calls taken within a few minutes. Use our customer service page to access our FAQ, find out about our history and also to contact us. Although the list of ferry companies is constantly updated, Direct Ferries can’t always guarantee an updated representation of all the … 3, or email vacations@bcferries.com . Contacting Direct Ferries by Phone . Dublin Customer Contact Centre. Customers with BC Ferries Vacation bookings affected by the COVID-19 restrictions (in effect November 7 - February 5, 2021) can contact us to change or cancel their booking. Create New Account. Thank you for submitting. Direct Ferry does not provide any free telephone numbers for clients or prospective customers wishing to contact its customer services teams. For contact details visit our contact us page. Using your email address and the Direct Ferries reference number found on your confirmation email, sign in to view, amend or cancel your bookings. On 16th March we were told by them not to get in contact unless within 72 hours of sailing so we hung back. Please use My Account to cancel bookings. Contacting Direct Ferries by Phone . Booking a ferry has never been easier with Direct Ferries. Contact Direct Ferries UK on Messenger. or. Direct Ferries continue to blame Irish Ferries even though I have a contract with Direct Ferries as advised by Una of Irish Ferries. Click here to visit our dedicated page for further information on the COVID-19 situation, including vouchers, cancellations, refunds and sailing changes. The world leading website for online ferry booking Tel: 0818 300 400 Tel: +353 818 300 400 Fax: +353 1 819 3942 Fax: +353 1 607 5660 Normal Office Hours: Monday - Friday 08.00 - 18.00 If you need to speak with us please call the number below. Direct Ferries Limited has its registered office in London, United Kingdom. About See All. info_outline visibility_off. ****REVIEW UPDATE – STILL ONE STAR**** Click here to visit our dedicated page for further information on the COVID-19 situation, including vouchers, cancellations, refunds and sailing changes. Find out when we're open and how to contact us. 20 working days have passed and yet no answers. ... For contact details visit our contact us page. For contact details visit our contact us page. To support customers through the Covid-19 pandemic, we have removed our amendment and cancellation fees until 31st Dec 2020 (operator fees may still apply). In my booking I requested ticket on… In my booking I requested ticket on 22nd of August looks like systems automatically transferred me to what’s available which was 23...trued to find any email or phone number to contact direct Ferries To cancel but there is no such info although website give links which are empty of .Extremely disappointed.Gas to loose 100£..dirty business! Direct Ferries Limited has its registered office in London, United Kingdom. Click here to visit our dedicated page for further information on the COVID-19 situation, including vouchers, cancellations, refunds and sailing changes. COVID-19 Update Due to exceptional demand relating to Covid-19, and to ensure we help those customers that are due to sail in the next 72 hours, we will be closing our customer service phone lines and handling all queries electronically. COVID-19 Update Due to exceptional demand relating to Covid-19, and to ensure we help those customers that are due to sail in the next 72 hours, we will be closing our customer service phone lines and handling all queries electronically. Promtped to contact the Direct Ferries via phone, I was on hold for one hour and thirty minutes and the call got dropped. Direct Ferries Ltd, Unit 1 Chester House Kennington Park, 1-3 Brixton Road, London, SW9 6DE, United Kingdom Direct Ferries Telephone Number 0871 8900 900. 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